Terms & Conditions 2026
SALES CONDITIONS FOR TOUR OPERATORS, TRAVEL AGENCIES, AND INDIVIDUALS
ALL BOOKINGS Must be made in writing (email) confirmed by a voucher that the client must have with them upon arrival
VOUCHER PRESENTATION mandatory for Travel Agencies A deposit of 50% of the services ordered will be paid to the attached bank account 15 days before the clients' arrival date or via Orange Money system at: 032 56 546 18 Any organization requested outside our services will be charged a fee of 40,000 Ar
FOR INDIVIDUALS For your booking to be properly confirmed, we ask you to pay a 50% deposit of your service upon your arrival in Madagascar via the National Operator's Mobile Banking system Orange Money at Tel: 032 56 546 18 in favor of Mrs. Niandriharijaona Naliravaka
N.B.: Upon your arrival, you will be asked for the payment slip as proof of your payment. If this condition is not met 5 days before your arrival, we will put our bungalows back on sale.
CHILDREN: Completely free for children under 5 years old, but full price for others;
PACKAGES: If the 50% deposit is not received 15 days before the clients' arrival, we reserve the right to cancel all services.
ALL CANCELLATIONS Must be made in writing (email) Cancellations received 15 days before the arrival date are acceptable. No-shows will be charged a fee equal to 50% of the planned accommodation price
A 10% discount on all service prices for our products (4x4 rental, Tsingy packages, Andranobe packages, accommodation) is granted to Travel Agencies, TOs, and Companies. Free accommodation in bungalows with shared sanitary facilities is strictly for guides and drivers per group. (Other persons are not at the hotel's expense)
Meals for drivers and guides in the morning (breakfast) and evening.
TOUR LEADERS / EDUCATIONAL TOURS: To be discussed with management.
ALLOTMENTS: Are accepted and must be confirmed 30 days before the clients' arrival; please send us the confirmation by email as well as the rooming list. Upon confirmation, 50% of the services must be paid. Without written confirmation, the allotment will be automatically canceled.
NIF : 49411 913 STAT / 551 442 007 0 00001 RCS / 2005 B 00008
The manager
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